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aarti vs Paytm
Madhya Pradesh  India
Occurred: 2017-05-10; Posted: 2017-05-21

Cheated by Paytm
Few Days ago, I added 5000 in my Paytm account to buy some electronic appliances at around 10:45 am in the morning. Then, I logged off. I logged back at around 5 pm again to my Paytm account and was not able to login. Tried to reset password and logged on to see that my order was cancelled. I realised my account was hacked by someone and from the refund received the hacker had made 5 transaction of total worth Rs 4616. The hacker had also written some bad words in my profile. When i checked my Paytm wallet summary, I could see 5 fraud transaction with complete details of order id and transaction. These transactions were made through my wallet. I immediately reported this to the customer care of Paytm within 5 hours of these transactions being made. They asked me to write to their cyber cell of Paytm. I wrote several emails and the basic request was to hold or block these fraud transactions since all were done with Paytm partners and were not realised. The idea was take the right action to save the MONEY from going away. While we wanted to give time to the cyber cell of Paytm to investigate we at least wanted them to at least get these transactions being blocked or kept on hold. This was not done and nobody tried to talk to us on phone or interact on emails. We did several emails and phones but the customer care said we do not have cyber cell contact and you can just mail them and we cannot help you. This all was done by Paytm and finally result in losing my money.

Based on the fraud transactions being made, I kept on calling Paytm customer care service but there was no response. Their customer care service is pathetic. They make fool of their customers.

GRIEVANCES
Financial Losses
Hacked Systems
Harassment

MESSAGE FROM Paytm
No response from Paytm

ADVICE FROM aarti
I advice people not to add money in your Paytm wallet. As they are making fool of their customers and the sellers who are selling their product on Paytm are not registered User. So, please don’t be cheated by company like Paytm.


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aarti vs Trade India
Tokyo  Japan
Occurred: 2017-04-04; Posted: 2017-05-21

Trade India
I thought to expand my business and that's why I deal with India mart and Trade India Trade India. I started work with both of them on the same date in Feb 2017. I am fully dedicated towards my work. I am working in the same way on both portals.

I have invested 31,000₹ in Exporters Trade India and 5,000₹ in India mart.

After few days I started getting orders from India mart but not from Trade India. While Robin Gupta Executive from Trade India made lots of promise that you will make lakhs of business per month and this and that your money will recover in just one shot. But till date I am not getting any response from buyers. I send them my collection, prices they didn't ask a single query regarding this.

Every other day I get calls from there different executives to take some plans of 45,000 RS or 93,000 RS. They are so well trained that can hack your mind and get the amount transferred into their account and after getting amount they don't have any responsibility towards the promises they make.

They told me to show my company what's in designing private limited on the top of the Google. Now when I asked regarding Google promotions they are saying that only number of customer visiting website can make my company to look on the top of Google. I mean this is such cheating as in starting they said they are taking money for Google promotion and if website hit will make my company to be visible on top than for what they asked money.

I than talked to the executive regarding the issue that buyers are not responding than he started to give lots of excuses. That they gets many more quotation, may be you are not dealing well with them, your price could be high, your designs could be inappropriate, and many more things. Than I do told him that I am also working with Designer India, I am working in the same way over there and I am getting orders from there on regular basis.

GRIEVANCES
Financial Losses
Fraudulent Representation
Marketing Lies

MESSAGE FROM Trade India
No response

ADVICE FROM aarti
I am having this terrible experience with them and they are the biggest cheaters. If you are thinking to get started with them, then don't. They just want to take money from you they will never respond back to your concern as it happened with me.


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