Company's failure in providing accurate information
A month ago I was away from my home town. Me and my friends made a plan to visit northern areas. When we were in Swat I got call from my class's C.R to make urgent research proposal assigment. I had no money to buy an internet USB for that. A friend suggested to take internet package on Jazz sim. He searched mobilink jazz internet packages on a site. All of us were short of money at that time. So I took 1500 MBs weekly internet package on my sim card. It was more than enough to complete my assignment project. I had only 200/- rupees left in my pocket. The package's charges were mentioned RS. 71.70 on the site. I subscribed for that. But after subscribing I came to know that it was only 500 MBs for internet research and 200 MBs for whatsapp and facebook. It was so exhausting for me and I felt greatly cheated at that incident.
GRIEVANCES
Ignorance
Lack of Due Diligence
MESSAGE
FROM Mobilink Jazz
On subscribing, a notification came on my mobile which was:
Weekly internet offer subscribed. Use 500 MBs anytime and 200 hundred MBs for Facebook and Whatsapp from 1 am- 7 pm for 7 days.
ADVICE
FROM Sidrajavaid
Only search from the actual network sites. And Mobilink Jazz network owners should also strictly prohibit and restrict other sites to steal their information. They must develop a thorough checking system.