feelcheated

Poor service

Numerous emails, waiting for weeks to get my car registered, and then I receive an email at close of business that instructs me to pay a large sum of money on the same day. See the attached file *rollseyes*

It was impossible for me to make the payment that day and was almost fined as a consequence.

GRIEVANCES

Lack of Due Diligence
Indifference

MESSAGE FROM CIty of Cape Town

I didn't query this; just went to the local municipality to get the registration done and laid a complaint with a local government rep there.

ADVICE FROM Anonymous

Don't bother with the City of Cape Town's online vehicle registration service, unless you like unpleasant surprises.