Search

Anonymous vs Unnamed tire repair shop
Maharashtra  India
Occurred: 2017-05-12; Posted: 2017-05-23

Flat tire repair gone wrong
I was riding my Vespa (2 wheeler) and I noticed a flat rear tire. I pushed the bike for 500 meters to reach the nearest tire shop. In Pune, India, puncture removal is a pervasive con. I will generalize and say that over 90 percent of them cheat you in terms of either service costs or punctures. The repairman removed the tire and I was standing diligently making sure I see no fishy business. Firstly, he fills up my tire with air and claims that the valve is damaged. I ask for proof. He removes it and shows it to me. I ask him to replace it. He quotes a price of Rs. 650, which is ridiculous. It is ideally sold at Rs. 150. I get into an argument and demand a lowered cost. Of course, these local goons do not produce bill, so no warranty. Then, I follow up with them to check the puncture. There were 7 of them and in all honesty, I could verify them. However, I saw 8 different spots where there was a repair done. The last one was done when I looked away. I argued and ended up paying just about Rs. 200 extra. But I wasted 50 minutes on this.

GRIEVANCES
Lack of Due Diligence
Financial Losses
Fraudulent Representation

MESSAGE FROM Unnamed tire repair shop
They offered a 'verbal warranty' for an overpriced tire valve. The repairman and his associates gave different costs when asked individually.

ADVICE FROM Anonymous
When you go to a tire repair shop in India. NEVER EVER let the tire out of your sight. Ask them to keep every tool away and clearly instruct them that no one touches the tire with a tool unless you give them an 'OK Go'. They are crafty, very crafty. Sometimes, they will use a tiny blade to rupture the tube or the valve while talking with you. The rupture the tube when you make eye contact. Sometimes they will patch the wrong area and claim the original puncture to be a new one. From all the repairman cons in Pune, India, tire repair shops are the worst. Be careful.


     Agree (0 )     Comment (0)

Tarlok vs Dominos
Maharashtra  India
Occurred: 2017-05-02; Posted: 2017-05-21

Cheated by Dominos
Never buy pizzas from here. I went to Dominos pizza store in Bandra, Mumbai and showed 25% discount coupon applicable on a minimum bill value of Rs. 350 to the staff before placing the order. I placed an order as such :1 Farmhouse pizza regular size - Rs.130/-,2 stuffed garlic bread - Rs. 178 and 1 coke - Rs.29.17 and adding Service tax to it the bill totalled above 350/-.

Till the time i got the bill i was of the perception that i would get 25% off on the whole bill value but then when i got the bill after making payment i was shocked to my utter belief that deduction of 25% had been made only on the pizza value and not on the other side orders i had placed. When i went to the counter and queried this, one of the staff ignorantly said that even the discount on pizza value was wrongly given to me as my pizza value was not over 350/- to which i showed him the discount voucher and explained that discount was mentioned to be given on the bill value and nowhere was it written that the discount was only on pizza value to which he pointed in the voucher showing the discount was not applicable on simply veg. /non - veg pizzas, combos and beverages which i agreed but queried that unlike coke, garlic bread did not come under the term beverages and was a side order and so discount should have been given to me on that inclusively along with pizza value at least, but he refused to budge and replied that without coke my bill value was falling below Rs. 350/- to which I said that it was a senseless argument and the main criteria of the bill value being more than Rs.350/- was fulfilled. Not adhering to my request to change the bill i ultimately asked him to call the head of the store.

The head came and i explained him what had happened but he was more poorer in responding to my queries and told me that as the bill was already made he couldn't do anything and that further terms and conditions applied. When asked what were the terms and conditions he pointed me at the voucher showing T&C* apply sign at the end which made me angry. What are its terms and conditions and that i was not a fool and shall complain of cheating myself in the consumer court forum to which he shamelessly told me to go ahead with it. Being fussed at his behaviour I took the order placed and left the place. I never expected such an irresponsible behaviour from a reputed company's employees towards its customers.

GRIEVANCES
Financial Losses
Ignorance
Marketing Lies

MESSAGE FROM Dominos
Being fussed at his behaviour I took the order placed and left the place. I never expected such an irresponsible behaviour from a reputed company's employees towards its customers.

ADVICE FROM Tarlok
I advice people before placing the order you need to discuss all the things with the order executive about coupons, discounts and their term and conditions. So, you will not face any problem.


     Agree (0 )     Comment (1)

Anonymous vs Local Honey extractor
Maharashtra  India
Occurred: 2017-04-13; Posted: 2017-05-23

Misrepresented 14 kgs as 34 kgs - Pure Honey
My family lives in a house with a huge garden, and like every year, we have to remove a massive 2-3 feet tall honeycomb from under our solar panels. We live in a society where a lot of local unregistered workers do garden work. We asked one such guy to come and remove the honey comb and give us the honey. He charged us with 350 Rs. per Kg of honey extracted and billed us for 34 kgs. It sure looked a lot. I wasn't home, my mother collected the honey in 4 different utensils. The weight did not feel suspicious to her. They even used a spring based weighing scale to measure the quantity.
I have a regular weighing scale in my room, so when I returned home, I used it to measure it and to my surprise, it was only 14 Kgs! They had tampered with the scale and we were cheated with an extra bill of 20 Kgs!

GRIEVANCES
Misrepresentation


MESSAGE FROM Local Honey extractor

ADVICE FROM Anonymous
It is common in India to hire unlicensed garden laborers If it is something you can verify, ALWAYS verify. I made the mistake of not asking my mom to verify as a rule. I learned it the hard way. If you don't have a weighing scale, buy one. It isn't expensive and is very useful in general. At least in India, local workers are often the best solution due to convenience and lack of licensed laborers. Be very tough with them so they realize that cheating is not in their best interest.


     Agree (0 )     Comment (0)

Sonam vs Mobikwik
Maharashtra  India
Occurred: 2017-03-10; Posted: 2017-05-23

cheated by mobikwik
its already been told that after the payment of the amount 10% cashback will be transferred to my account
after the payment,the cashback amount was given to me but not on my account,in mobikwik wallet and i can use only 10% of the money for every transaction.it was not specified in terms and conditions.

GRIEVANCES
Marketing Lies


MESSAGE FROM Mobikwik

ADVICE FROM Sonam
mobikwik service is very bad


     Agree (0 )     Comment (0)

Anonymous vs Mcafeee
Maharashtra  India
Occurred: 2016-11-09; Posted: 2017-05-09

Bad Support
When we was suffering from ransomeware issue. Mcafee was unable to support us.
Before the time we purchase they promissed for every support from them but in actual they was not supported after purchase and installation.

GRIEVANCES
Hacked Systems


MESSAGE FROM Mcafeee

ADVICE FROM Anonymous


     Agree (0 )     Comment (0)

Shredder77 vs Laptech Solutions
Maharashtra  India
Occurred: 2016-06-07; Posted: 2017-05-24

Laptop repair service did not return my laptop for 2 weeks.
I had a problem with my charging port. The model of my laptop being discontinued, it was hard to get the original repair parts. This was told to me by Laptech Solutions. It sounded normal. So, I decided to cancel my repair order and pay for the diagnostics only. They Okayed it.

They told me that the laptop is in their warehouse and it will take 2 days for it to reach the store. I agreed to return to the shop and collect it in 2 days. I visited the store 3 times and called every day after 2 days. My laptop had not arrived. When I spoke with the manager, she seemed shocked by the staff's' irresponsibility. I do not think the manager even bothered to check what's happening. I finally threatened to call the police.

GRIEVANCES
Harassment
Ignorance
Indifference

MESSAGE FROM Laptech Solutions
They shrugged me off by giving illogical responses like they removed a component for testing and it would come later). I had not authorized them to do anything of that sort.
When I threatened to call the police things changed. They immediately called and told the manager that I am taking this to the police. They finally sent one of their store staff to pick it up and return it. It took them 2 hours to return it to me.

ADVICE FROM Shredder77
If you are in Pune, India. Laptech solutions is the last place you should go to. They even have an abysmal rating on google reviews. In a situation like this, don't hesitate to make it a legal issue. And always review such shops when their service is bad. For me threatening to call the cops worked, it was 2 weeks late and the repair order had been canceled. While in many first world countries, repairs and warranties go through a number of channels, in India, there is hardly any
'processing time'.


     Agree (0 )     Comment (0)

Anonymous vs Yantra Seva
Maharashtra  India
Occurred: 2015-09-26; Posted: 2017-05-23

Laptop repair pickup man stole a phone
Yantra Seva is a computer repair company that sends people to pick up the broken computers. One such guy picked up my laptop and returned a repaired one. The job was well done. However, when he was inside the house to do the billing, I asked him to sit on the sofa. My mother's mobile phone was kept on the sofa set. This guy finished his billing and we were done paying. After he left. I looked for the phone and I couldn't find it. I called the pickup man to ask if he accidentally took the phone or not. His phone was switched off. Never to be turned on again. That number was discontinued and we could never find that person nor could we trace our stolen phone. It was taken from under our nose and we didn't realize it. We never found it again. There was no other place the phone could go.

GRIEVANCES
Illegal Acts
Indifference
Lack of Due Diligence

MESSAGE FROM Yantra Seva
We could never get in touch with the pickup/delivery guy. Yantra Seva strongly claimed that it is impossible that he took the phone.

ADVICE FROM Anonymous
When someone comes home, be it anyone, be vigilant. Anyone could be a thief. Just about anyone. If you are not in a position to catch someone red-handed, you might lose your valuables.


     Agree (0 )     Comment (0)

Anonymous vs Manoj Joshi
Maharashtra  India
Occurred: 2012-05-21; Posted: 2017-05-23

Architect used low grade materials
We hired Manoj Joshi through a recommendation. Sadly, it was a disaster for us. He used duplicate bathroom fittings, poor quality ACs, very poor wiring inside the walls, billed for extra soil to repair the foundation (which he did not), and a dozen more things. A new electrician who cleaned up Manoj's job told us that the wiring standards were illegal for a bungalow and we could've taken him to court. Leaving aside the lack of finesse in his work. We are wealthy family, so we did not compromise on the quality of raw materials (tiles, cables, wood, bulbs, etc). We were billed for the high grade material, but every person who came to repair shorted wires, leaks, cracks in the walls, etc. showed us how bad the quality is. Monetary loss is estimated to be upwards of 10 Lakh rupees.

GRIEVANCES
Fraudulent Representation
Illegal Acts
Financial Losses

MESSAGE FROM Manoj Joshi
He often denied the poor quality and over time, absconded. His electrician was responsible for quality check which were completely ignored and he lied about things being OK.

ADVICE FROM Anonymous
When you suspect something is going wrong at the level of your Bungalow's architecture & interiors, lawyer up and take it to court. People like Manoj and his electrician deserve to be jailed for such cheating. One can forgive small discrepancies, but, make sure that you are cross-checking everything even if it means taking days off work. Check every bill. Call the retail store/contractor from where your architect made purchases. If possible, go with architect. Most importantly, make a very detailed legal contract which ensures that the architect will be prosecuted if there is a problem. I have linked his email ID and contact info here, do not go to this guy. Don't hesitate to call the cops.


     Agree (0 )     Comment (0)

Anonymous vs Symbiosis Insititue of Business Management
Maharashtra  India
Occurred: 2011-01-11; Posted: 2017-05-23

A competition winner Vs. Symbiosis Institute of Business Management (SIBM)
Back in 2011, I was a part of a rock band which entered the band competition hosted by SIBM. I was the guitarist of that band who won the best guitarist title which was a Rs. 5000 ($77 US dollars). It's a huge amount for a college going Indian 20 year old. I received a certificate and was told that the prize money would be awarded at the end of the week as cash in an envelope. This is not odd in India. I went there to collect it a week later and I was infuriated because the organizing team was not present there. I took some numbers and wrote a letter addressing the problem. I kept calling for months and there was no response. I lost my precious prize money.

GRIEVANCES
Lack of Due Diligence


MESSAGE FROM Symbiosis Insititue of Business Management
Someone would occasionally answer and tell me that it's processing. The college did not take responsibility for this, the blame was pushed on the students who organized. A total of 6 months later, I was told that the student batch had graduated. There were no means of communication.

ADVICE FROM Anonymous
When you win a prize money in India. Make it a big deal so that people are aware. That adds pressure. Had I jumped around announcing it to everyone, the problem wouldn't have faded away. Also, make sure you take the money on the day you earn it. I mean, don't let the organizers push it to the next day. It's your money, claim it. If at all it is not possible, be ready to demand a written commitment to honour the prize.


     Agree (0 )     Comment (0)