Anonymous vs Airtel
Bihar  India
Occurred: 2017-05-05; Posted: 2017-05-17

Cheated by Airtel
Few Days Back, I got a call on my mobile no. at 08.25am from Airtel , One of the representative from Airtel advised me to update mobile services from 3G to 4G. He advised me to provide SIM No. detail and also answer via sms by pressing 1 to an Airtel message. I went ahead with his advice and subsequently my Airtel connection services stopped till filing of this report.

After few days he again called me in morning and enquired about Airtel connection services. I complained him that services are not started yet. He assured me that in another 3-4 hours your services will start functioning. When services not activated on my mobile then I contacted Airtel customer care number and customer care executive advised me to visit nearest Airtel outlet for resuming connection services. I took a new number and they assured me that services will be activated by evening and I was waiting for activation of my Airtel mobile connection. After few hours it was activated successfully.

Airtel customer care executives advised me to block all debit / credit cards immediately as in 3-4 days time, 05-06 cases have come to their office with same modus operandi. I immediately checked through phone banking my PNB Debit Card and found that amount of Rs.19, 000/- has been debited from my account. I also came to know through phone banking that a sum of Rs.75, 000/- debited to my credit card. These transactions made without my knowledge and consent. I tried calling on that number but number was switched off.

Financial Losses
Fraudulent Representation

No resposne from Airtel

I advice people whenever you receive any call or email asking for your bank details or ask you to press any number on your number. Never do that or best solution is never responds to such calls or email. Don’t waste your time on such people the only result will be losing money.

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