One morning a Sales representative calls me randomly. She congratulates me for paying on time since I did pay before the due date to avoid conflict on the billings. After congratulating me, she mentioned that I'll be granted with prices for paying on time. as a customer, you'll be happy to hear that News. when she asked me if I LIKE to have the following add ons. (Pocket Wifi, Telepad and others). I say Yes. but at the end of the call, I clearly clarified that it is all for FREE, I don't have to PAY anything. She said YES. Thus I thought, everything is ok. then suddenly when they delivered the add ons and see the package condition, I saw this contract that I have to pay additional amount monthly and other fees will be added on the next billing, I immediately went back to PLDT to raise my concern. I followed the procedure on cancelling the subscription, i wrote a formal letter noting all my reasons. after 2 months, surprisingly then REJECT MY REQUEST which brings the SHIT OUT OF ME. I even FUCKING clarified it at the end of the call and HOW DOES the MANAGEMENT have to reject my request when I DIDN'T EVEN SIGNED any CONTRACT!!! IN THE FIRST PLACE..I am the CUSTOMER and I KNOW WHAT EXACTLY what I want. how can the MANAGEMENT REJECTS it when I AM THE CUSTOMER and I CANT TO CANCEL it immediately citing the reason of MISREPRESENTATION. So fucking DUMB to put me into this situation!!!

http://pldthome.com/

when some Sales REpresent calls you, deny immediately or else they'll try to bait you on saying YES and they'll use it as your SIGN of a contract to subscription you don't even want.