Sidrajavaid VS Mobilink Jazz
Punjab  Pakistan
Occurred: 2017-01-07; Posted: 2017-05-24

Company's failure in providing accurate information
A month ago I was away from my home town. Me and my friends made a plan to visit northern areas. When we were in Swat I got call from my class's C.R to make urgent research proposal assigment. I had no money to buy an internet USB for that. A friend suggested to take internet package on Jazz sim. He searched mobilink jazz internet packages on a site. All of us were short of money at that time. So I took 1500 MBs weekly internet package on my sim card. It was more than enough to complete my assignment project. I had only 200/- rupees left in my pocket. The package's charges were mentioned RS. 71.70 on the site. I subscribed for that. But after subscribing I came to know that it was only 500 MBs for internet research and 200 MBs for whatsapp and facebook. It was so exhausting for me and I felt greatly cheated at that incident.

GRIEVANCES
Ignorance
Lack of Due Diligence

RESPONSE FROM Mobilink Jazz
On subscribing, a notification came on my mobile which was:

Weekly internet offer subscribed. Use 500 MBs anytime and 200 hundred MBs for Facebook and Whatsapp from 1 am- 7 pm for 7 days.

MORE INFO ABOUT THE SOURCE
http://www.mobilinkjazz.com
unkown@notspecified.com

MESSAGE FROM Sidrajavaid
Only search from the actual network sites. And Mobilink Jazz network owners should also strictly prohibit and restrict other sites to steal their information. They must develop a thorough checking system.

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