I missed my flight because the flight information/ guidance screens at the airport gave wrong information. They showed gate 10 for Beirut and a blank for Dubai. Thinking Dubai is still not open, I kept waiting and missed my flight to Dubai. Saudi airlines did not accept that the wrong video screens could be considered as a valid reason for a refund.

Information Screens are run by Civil Aviation and Airlines are not responsible for any wrong information displayed by Civil aviation.

www.saudiairlines.com

Buyer beware