Bell Canada or (www.bell.ca) is a major telephone service provider in Canada.
"webmail.bell.net" is an internet based email service provided by Bell Canada to its subscribers.

The spammer is using an email address from the webmail from bell Canada (i.e bellcatoba20@bell.net) and posing to be an employee of Bell Canada offering a refund.

The spam/ phishing email received is as follows;

When your last payment of your bill, your credit card was charged twice for the settlement of your account (198.15 CAD$), to overcome this problem with our system we ask you to please follow the link below to restitution the amount debited accidentally.
Complete your refund
This message is generated automatically, do not reply to the sender Thank you for your trust.
Sincerely, we are sorry for this error..
© Bell Canada, 2016. All rights reserved.

In the above email a link is provided to process the refund and when you click, God knows what happens. Your hard drive is taken over, or wiped or something like that.

Isnt it Bell Canada's responsibility to monitor who is using their services/ name/ webmail to impersonate as Bell Canada and hurting innocent people.

None

www.bell.net
bellcatoba20@bell.net

A email offering refund and no details about the account which is being refunded is mostly fraudulent.