Anonymous vs Cruise Travel Agent Company
I am an immigrant who wanted to shift from a duplex flat to 2BHK. We finalized an apartment building through a real estate agent and signed an annual rent agreement as well. When it comes to shifting to that apartment, we were shocked to see the presence of another occupant in the same apartment. I tried to get in touch with the agent but his phone was not reachable. I tried many times but all in vain and I received a message from the bank that the cheque had been cashed. Unfortunately, we don't have contract copy because that agent had taken it back, saying that he will return the same copy after owner's signature. We immediately approached nearest police station. They replied we have to approach Supreme Court (public prosecution) first. We did the same and opened the file.
For three months, we have been trying to register our case, but the CID officer asked us to wait. Every time I go for a follow-up, he tells me to 'come back next week', 'agent is not responding', 'he is out of country', 'wait more' and so on... When I requested for cancellation of my other cheques, he asked me to wait and keep a low balance in account as the cheque will bounce and they will find out the person if any complaint comes.
The agent is from Nepal and he left the country already. I am stuck now because the officials are not giving a clear picture.
Anonymous vs HSBC BANK
I was a privileged client of HSBC Bank from the past few years. I have held different accounts with the bank including savings accounts of myself. A Couple of days back, I, had applied for home loan under personal category, with the Bank. Promptly, a home loan processing fee of Re 12, 000 was also paid by me.
Subsequently, the home loan was approved and we were asked to pay an additional processing fee of Re 17, 000. Upon inquiring the reason for extra fee, we were told that since we own a personal business (Limited Liability Partnership), our loan was approved under business category. As we were not satisfied with the bank’s condition of loan approval under business category, we rejected the loan offered to us. Also, we requested for the refund of home loan fee (Re 12, 000 already paid). We were informed that a refund will be given after deducting Re 3000 (for address verification done) It is very unfortunate that even after 3 months, we have not received our refund of Re 9,000.
After giving up on receiving my hard earned money because of the indolent attitude of HSBC staff. I request bank to refund my fee, along with compensation for interest.