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Magnet vs Samba Bank
Jeddah  Saudi Arabia
Occurred: 2015-09-27; Posted: 2016-04-22

WHY I FEEL CHEATED
My credit card is frozen and I have a credit balance on it. I am trying to transfer the credit balance to my account, which is not allowed, but if I transfer money to my card it happily receives it. A system that helps the bank to take money from customers but denies the customers their own money back.

GRIEVANCES
Illegal Acts
Financial Losses
Misrepresentation

MESSAGE FROM Samba Bank
We regret to inform you that your request number CAS-XXXX-XXXXX can not be executed. Have a nice day

ADVICE FROM Magnet
Find an expatriate friendly bank elsewhere


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