I sold iTunes gift cards worth of 500 dollars on eBay and the buyer asked me to send iTunes codes through message as they required those codes. They kindly thanked me but seconds later, they disputed the charge on their Paypal account with the company. At this point, I was unaware of the proceedings and so, I shipped the physical gift cards to them in order to allow me forward the tracking number as proof of transaction.
When I realized I had been tricked, I complained to Paypal but nothing helped me to get back the money from the buyer since the company sided with the client.

I later complained to BBB hoping this would help me get back my money by making PayPal reimburse the money I lost. However,I was informed that since I happened to send the codes to buyer via a message on eBay, I was not eligible for seller protection. Paypal handles these issues so carelessly thus encouraging fraud, this is very much disappointing and discouraging for sellers, especially first time sellers on the site.

My apologies for the confusion and inconveniences caused. However, you are ineligible for seller protection since you send the code message to the client via eBay message. There is nothing we can do.
We wish you all the best in your future endeavors.

If you are new to online transaction, please get someone with experience to help you know how to avoid being defrauded by Paypal and the buyers/sellers.

I was recently informed by a client that money was sent to me via my Paypal account. However, I have not used my account for approximately 18 months, and had lost my password. The email and cellphone number associated with my account are also no longer in use. I had no way of logging into my account.

I browsed the PayPal website extensively to find a way to make contact with someone at Paypal in order to rectify this issue. NO email address is supplied to contact their help desk unless you're logged in. Which I couldn't do. A phone number is supplied which I was instructed to use to 'call as a guest'. The number doesn't work. There is NO WAY for me, an existing client, to log into the Paypal website, and NO WAY to contact anybody at PayPal in order to solve this issue. On the blogs, I could see that I'm not the only person with this type of problem.

The following is what PayPal claims on the landing page of their site: "We've got you covered. We can reimburse you if something’s not right.
Shop with peace of mind..." This, to me, is gross marketing lies of the service they offer - they clearly don't care about their clients. Period.

None.

Stay away, if you want continuous good service. Use Skrill instead; they're more responsive.

For ages I have been using Paypal for online transactions but it is disappointing how they decide on how much I need to run my business. Recently, I went through a long process of uplifting the limit to my money that I have on the account but they declined and instead, they decided to hold it for 21 days! I called the company in order to speak to to the customer care service provider but to my surprise, I was informed that the audit department does not have a customer service unit.

Thanks for requesting an increase on the release amount. However: Your history of selling with us is too short at the moment and, in our experience, new sellers tend to have more sales problems. As a result, we’re unable to make a change to your release amount. If you have signed up for PayPal Here for accepting in-person payments, any card-swiped transactions will be available immediately regardless of the release amount. Increasing the funds available to your account: Here are some suggestions to promote consistent, positive experiences with customers. In general, following them will help you have a higher monthly release amount: Avoid long refund times. Ship promptly and provide valid tracking through PayPal. Work closely with buyers to avoid charge-backs and claims. Thanks for choosing PayPal.

Paypal is funding their own business activities by holding their client's money. It is best to stick with actual credit card processing companies.

1. Does paypal trade center send emails
2. Why would you hide the IP address at the top and then show it in the middle
3. AliExpress is using AliPay why would they send something through PayPal.
4. Why the email address shows as service@paypal.com <stephen@sosklet.com>.
5. Did you order an iPhone. Do you really believe that someone (a long lost aunt with a phone factory) will send a free phone to you.
6. The address 5 Lane 80 Taiyuen Road Datong District Taipei City 10349 Taiwan shows up as an example for writing a correct address on http://www.quantiumsolutions.com/regional-information/taiwan. This shows that the spammer is somehow aware of http://www.quantiumsolutions.com which is a regional logistics provider for 10 countries within the Asia Pacific region.
7. The IP address mentioned from where someone tried to buy an iphone with your email address belongs to JAPAN: https://whoislookupdb.com/whois-58.12.142.216

Your account was logged into from a new browser
Dispute Payment
Order Description: Iphone 6s Black 32GB

Unknown User
Dear ms1sm@hotmail.com ,

Your account was logged into from a new browser

From : Taiwan
IP Info : 58.12.142.216
Date : March, 18 March 2017 08:55:20

Order Description: Iphone 6s Black 32GB
Status : Paid
From : Aliexpress
Price : $ 450.0 USD
Shipping Address :

Apt : 5 Lane 80 Taiyuen Road Datong District,
Region : Taipei City
Zip Code : 10349
Country : Taiwan

That enticing orange button will not lead you to that free phone but a form where you will enter your username and password and get nothing but give away your privacy.

I am never using Paypal again. They market their company by saying that "we got you covered", users beware, this is a bold lie! I personally learnt that I was not covered. I bought an item on eBay, checked out the payment with PayPal. However, I received a defective product and when I requested PayPal to kindly issue me with a refund, they refused.

The item return time was still valid, however, in their claims to deny the refund, Paypal insisted on providing all sorts of excuses in order to protect their profits.

If you pay more than $15-20, do not use Paypal, instead, use credit card processors. It is too much money to lose.

I receive an email almost every day where people are impersonating as PayPal, threatening to close my account or to report a suspicious activity. If I was not aware of the ways spammers work, all my credit card limit would have been consumed by spammers in a single day.

We’ve limited your account.
As you know, your transaction was recently declined. Let us explain so we can make sure it doesn’t happen again. For your safety, we limit the amount of money that goes through your account. We do this to protect you, and us, from the rare occasions of fraud.

Here's how we can fix it:
• Tell us more about yourself, so we know you’re you.
• Link your credit card and use it for PayPal transactions.

Please update your information promptly so that you can continue to enjoy all the benefits of your paypal account. If you haven’t been able to complete your transaction yet, we can help you here.

Please do not reply to this email. We are unable to respond to inquiries sent to this address. For immediate answers to your questions, visit our Help Center by clicking "Help" located on any PayPal page or email.

Copyright © 2016 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.

NA00129 49289

This is an HTML based email, and looks very authentic. Please do not trust them. The funny part is that the moment you use PayPal, you will receive this message as if some one inside PayPal is trying to make use of this information privy to paypal only

Paypal took £600+ from our business bank account when i proved to them the customer had indeed recieved their goods, they told me to take the customer to court for the money!

Luckily 6 months later i finally go it, I'll never trust PayPal again and apparently, they can do that without your knowledge because you agreed to their T&C's when you signed up.

That one thin a UK bank or merchant account can't-do without your permission.

I find it hard to listen to people who say PayPal is the best, is there a doctor in the house??

PayPal suggested me to go to the court to settle this issue, although I sent them the proof of purchase which they apparently ignored,

Please, ensure that you are capable of holding chargebacks when dealing with people online, this is just a matter of time when something like this happens.

Always keep some kind of proof of goods delivery with you to ensure best chances of getting a favorable outcome.

Recently I made a payment to one of my clients but I happened to type the details wrong concerning the Paypal account for the specific client. Hence, the transaction was marked Cancelled on my PayPal Account. I realized this and repeated the transaction to the correct Paypal account of my client.

To my surprise, both transactions went through, the canceled payment as well as the actual payment the same day!
This resulted in a double payment to my account hence causing an overdraft to my credit card.

I contacted PayPal and they assured me that the canceled amount would be later credited to my account but it would take a couple of days.
Unlike most modern online payment systems, PayPal does not have edits on their system to flag an error for inaccurate transactions. In addition, they refuse to accept any financial responsibility.

Use Paypal at your own risk, they always run away from their financial responsibilities

Paypal is an ultimate payment solution for numerous marketers and online freelancers working online across the globe. But it is not supported in all countries worldwide. However, whether you are using Paypal in a country where it is fully supported or not, the chances of having your account limited or closed for whatever reason is very high, hence, if it has not yet happened, it will happen in the future. This causes issues withdrawing these finds from Paypal.

When I contacted Paypal to inquire about the limiting of my account, I was informed that there are a number of reasons as to why the account could have been limited, but the common reason is suspicion of fraud or security matters. I had already verified the account with Paypal and all details were up to date.
However, I could not withdraw money, shop online, edit personal information, send money, cancel or close the account.
On launching complaints to Paypal, I kept on receiving the automated emails and informed that I can only access the money after 180 days.

Thank you for contacting PayPal. This is an auto-acknowledgement
confirming receipt of your message. Please do not reply to this message.

One of our representatives will be responding to you within 24 hours. If
you have questions that require immediate resolution, please log into
your PayPal account and click ‘Contact Us’ at the bottom of any page.

We look forward to assisting you.

If you need money locked in a limited Paypal account urgently, you cannot use the "Refund" button , simply contact Paypal via email and tell them to “Refund” a specific transaction or all of the transactions. Paypal will return the money back to those who sent it previously, this way, you’ll get your money from Paypal. Have a talk with your clients so that they can resend the money via other means.