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Anonymous vs Minestro della Giustrizia
 Italy
Occurred: 2018-09-14; Posted: 2018-09-13

Unauthorized activity detected on your PayPal account
Obviously PayPal has nothing to do with Bolzano, capital city of the province of South Tyrol in northern Italy. But the phishing email seems to be originated from https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.procura.bz.it%2Fdocumenti%2FAuthflow.htm&data=02%7C01%7C%7C101c3188a1b54385fd1908d619f7842b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636724948190135838&sdata=iyv3XBMDa6A8uLxeednEW2eBjM6ltdGH8rx0dlb9wZU%3D&reserved=0. Someone in the city hall has been hacked and spammer is using the address to send spam emails.

GRIEVANCES
Fraudulent Representation
Misrepresentation
Spam Messaging

MESSAGE FROM Minestro della Giustrizia
Unauthorized activity detected on your PayPal account!

After logging in to your account, we'll guide you through the steps to update your account and be more secure.

To protect your account, we often look for the first signs of potentially fraudulent activity.

ADVICE FROM Anonymous
Most phishing e-mails prompt recipients for action ASAP; that way, there isn't time to process what you're reading and doubt its veracity. But think about it: How many times have you sent an e-mail that was really urgent? Typically, urgent requests are made by phone or in person, not via e-mail. This is one of the biggest signs of a scam.


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Anonymous vs Dell
Ohio  United States
Occurred: 2017-04-07; Posted: 2018-05-31

Dell sold me a broken computer
I purchased a computer from Dell in April of 2017. It had issues from the beginning with external monitors turning off during active use, and the display settings being randomly re-arranged or forgotten. Dell replaced the Thunderbolt Dock which was what the monitors are connected to. That did not solve the problem. I was asked to send the computer in to be fixed, which I delayed doing because that is a tremendous inconvenience to me, I work from and run a business from home with the computer they wanted me to return. I returned it, however, to be fixed because not only was the issue with the monitors still unresolved but after the latest Dell update I was forced to install, the computer would no longer allow me to log in.

I returned the computer, and got it back 10 days or so later. It was not fixed, I still couldn't even log in. I wrote back to support and told them they had not fixed the issue and was told to mail it to them again. I did so. Each time, they have been given specific instructions about what is wrong with it, which they should, of course, have in their files, but the consumer is asked to enter it all again anyway. The second time it was returned to me, nothing was ever done. The service description was blank, the computer still had the same issue. Then I went to the Better Business Bureau, and was contacted by a rep from Dell, and was asked to return the computer a third time for service. Against my better judgment, I sent it in, again. It was returned to me, AGAIN, STILL BROKEN.

The issue was not fixed at all, I knew within 30 seconds of turning it on that they had not fixed it. I told them I will not be returning it to them a 4th time (they have not offered to have it sent back again anyway), and that I want it replaced, as I have a full warranty on the system until the year anniversary of the date of sale, which is next month. They want to send me a used, refurbished computer, asking me to trust in their technicians to have fixed whatever was wrong with THIS one, which I will not accept. I didn't buy a used computer, I bought a new one that has never worked right. I have asked for a new replacement, or a refund, neither of which are being granted. So I spent over $2,000 on a computer with a full warranty that is unusable and Dell is incapable of fixing. I will never buy from them again.

GRIEVANCES
Breach of Contract
Financial Losses
Lack of Due Diligence

MESSAGE FROM Dell
we apologize for this error please send the computer in to be fixed. (got it back 10 days or so later. It was not fixed, I still couldn't even log in. I wrote back to support and told them they had not fixed the issue and was told to mail it to them again.)
then they offered to replace my new computer with a used, refurbished computer, asking me to trust in their technicians to fix whatever is wrong with THIS one.

ADVICE FROM Anonymous
please don't ever buy anything from Dell. they will waste your money and time, and that's what happened with me.


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