Anonymous vs Joan Clos and George Laffor
 South Africa
Occurred: 2017-10-15; Posted: 2017-10-15

United Nations Human Settlements Programme
In this scam/ spam email United Nations, US Homeland security, U.N International Financial Investigation Unit and the Association of Better Business Bureau have all jointly decided to pay me for the spam I have been getting. Can you believe this....

Illegal Acts
Fraudulent Representation
Spam Messaging

MESSAGE FROM Joan Clos and George Laffor
Hello and Congratulations!!!

This is to acquaint you on the outcome of our 1 day meeting held between the U.S Department of Homeland security Washington DC, U.N International Financial Investigation Unit and the Association of Better Business Bureau to compensate all scam victims. Upon due verification, we have jointly approved the sum US$1.5m (One million, Five hundred thousand United States Dollars) for every confirmed victim. Your E-mail address was selected through a just concluded random computer ballot system, and you were among the few selected beneficiary to be compensated at this year 2017 compensation program.

Furthermore, adequate arrangement has been put in place for your approved payment to be remitted to you via issuance of a Platinum Visa Debit Card that can be accessible at any inter-switch cash machine anywhere in the world.

Finally; for the purpose of proper verification of your claims, it is imperative that you furnish us with the following of your details necessary to process release/remittance of your payment:

Your Full Name(s):
Your Direct Telephone Number:
Contact Address( For Your Visa Card Delivery)
Photocopy of any I.D you may have:

You are expected to forward the above information to the Authorized Payment Center in South Africa below:


Contact Person: GEORGE LAFFOR


Phone: +27-63-353-6042.

You are advised to contact the above bank immediately with your information to enable your fund processed and released to you within the stipulated time frame.


Joan Clos.
Executive Director, United Nations Human Settlements Programme
+1 (636)-345-5001.

This is another example of advance fee fraud/ scam. This is just the first email. If you reply the next email will be to sign a confidentiality agreement of some sort and agree to pay a money transfer fee. And if you send the fees, you will never hear about this George or that Joan again.

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Anonymous vs PayPal
 South Africa
Occurred: 2017-04-11; Posted: 2017-05-09

Paypal impossible to reach
I was recently informed by a client that money was sent to me via my Paypal account. However, I have not used my account for approximately 18 months, and had lost my password. The email and cellphone number associated with my account are also no longer in use. I had no way of logging into my account.

I browsed the PayPal website extensively to find a way to make contact with someone at Paypal in order to rectify this issue. NO email address is supplied to contact their help desk unless you're logged in. Which I couldn't do. A phone number is supplied which I was instructed to use to 'call as a guest'. The number doesn't work. There is NO WAY for me, an existing client, to log into the Paypal website, and NO WAY to contact anybody at PayPal in order to solve this issue. On the blogs, I could see that I'm not the only person with this type of problem.

The following is what PayPal claims on the landing page of their site: "We've got you covered. We can reimburse you if something’s not right.
Shop with peace of mind..." This, to me, is gross marketing lies of the service they offer - they clearly don't care about their clients. Period.

Financial Losses
Marketing Lies


Stay away, if you want continuous good service. Use Skrill instead; they're more responsive.

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Anonymous vs CIty of Cape Town
 South Africa
Occurred: 2017-04-04; Posted: 2017-05-09

Poor service
Numerous emails, waiting for weeks to get my car registered, and then I receive an email at close of business that instructs me to pay a large sum of money on the same day. See the attached file *rollseyes*

It was impossible for me to make the payment that day and was almost fined as a consequence.

Lack of Due Diligence

MESSAGE FROM CIty of Cape Town
I didn't query this; just went to the local municipality to get the registration done and laid a complaint with a local government rep there.

Don't bother with the City of Cape Town's online vehicle registration service, unless you like unpleasant surprises.

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Mila vs Pizzahut
Gauteng  South Africa
Occurred: 2017-02-18; Posted: 2017-05-14

Rude manager at Pizzahut
Pizzahut has always been a favorite for Saturday suppers. We went to Highveld Pizza Hut restaurant and put in a large order for the family for a sit-down meal. The pizzas arrived, some cold, and with less cheese than usual. In addition, I found a hair in my pizza. My husband called the waiter, who called the manager Paul. Paul was uncooperative and rude from the word go. He insisted that the pizzas were the right temperature, and that my children were being difficult. He also insinuated that I had put the hair in the pizza which shocked me and hurt my feelings. This meal was a big disappointment for us as a family, we loved going to the restaurant, but we will not do so again.

The next day I called the franchise headquarters to lodge a complaint. We were given vouchers for free meals at a Pizza Hut of our choice.

Lack of Due Diligence
Hurt Emotionally

no emails correspondence

Pizza Hut may not be to blame, but if Paul is the manager at Highveld Pizza Hut, I cannot recommend them.

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Anonymous vs Co parenting South Africa
Pretoria  South Africa
Occurred: 2016-12-01; Posted: 2017-05-09

No value for money
I approached Co-parenting for assistance with an ongoing custody battle, and was asked to pay Co-parenting R5000 up-front, which I did. The case was complicated, but that's why I looked for advice and representation. The manager, Christof Sharp, appeared reassuring and knowledgeable, and he may be so for others, but to me he was just a smooth-talking, greedy crook. He made a few phone calls on my behalf, but that's it - very little of what was promised to me during the initial interview actually transpired. I managed, with the help of other professionals, to gain legal custody of my child. Fortunately my drama is over, but this man and his company cannot be trusted.

Lack of Due Diligence
Financial Losses

MESSAGE FROM Co parenting South Africa
Haha, you got to be joking. Christof Sharp promised numerous times to write reports, plans of action and emails - I'm still waiting.

Stay away.

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Anonymous vs Hammond Pole Attorneys and FNB
Free State  South Africa
Occurred: 2016-11-01; Posted: 2017-05-11

Poor service
A year ago I had problems meeting my repayment obligations towards FNB, as I had lost my job.
Spoke with the branch manager and we made an arrangement.
Despite this, my account was still handed over to Hammond Pole Attorneys, who started calling me once a day.
I explained their mistake to them via telephone and got an email address to which I was asked to send a written explanation.
The email address was incorrect and the email bounced. It took almost a year before they stopped contacting me, long after the issue was solved with FNB.
They say on their homepage they're serious about service. Serious about crap service yes.

Lack of Due Diligence
Marketing Lies

MESSAGE FROM Hammond Pole Attorneys and FNB
Delivery to the following recipient failed permanently:

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain by [2a00:1450:400c:c05::1a].

The error that the other server returned was:
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 m139si21021413wmb.72 - gsmtp

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=20120113;

Keep your financial dealings with FNB as simple as possible.

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Mila vs Patricia Govender
Western Cape  South Africa
Occurred: 2013-08-11; Posted: 2017-05-14

Defrauded by a woman called Patricia
After spending 11 years abroad, we decided to return to South Africa permanently. We hunted houses for rent online through web searches and also posts on social media. A woman called Patricia Govender messaged my husband on Facebook to introduce herself, saying that she was a rental agent who got our details from a mutual friend. She had several beautiful houses for rent in the Southern Peninsula, Cape Town, and they were well priced too. We were impressed with her service; she would send us photos of the houses and their surrounds, and kept in touch daily, taking interest in our family. She said she chose to take special care of us because of our mutual friend. We thought we had gotten really lucky.

We chose a house in Fish Hoek that seemed like a bargain; 3 bedrooms, 2 bathrooms, double garage and a fenced garden for R8000 p/m. The deposit was two months' rent, and an 'administration fee' of R1500, which we felt we'd gladly give. My husband was a bit alarmed that we had to make the payment into what seemed like a private bank account but 'Patricia' found a way to assure him. We paid R17 500 into the account, and never heard from her again. I emailed and we tried to call numerous times, but the email address stopped working, and of course the phone number didn't exist. Our 'mutual' friend later denied knowing any such person.

Fraudulent Representation
Illegal Acts

MESSAGE FROM Patricia Govender
Numerous emails, to an address which stopped existing after we made payment.

Do your research well and rather use a known, reputable agent when you have to rent from abroad. Also, be careful with your Facebook settings for who can read your posts. We were easy prey!

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Mila vs Mercury Insurance
North-West  South Africa
Occurred: 2013-02-01; Posted: 2017-05-14

I insured my car with Mercury Insurance when I bought it in 2012. Early in 2013, I was caught in a hail storm and my car sustained damage. I contacted the insurance, and at first they were helpful and diligent. I was sent a claim form which I duly filled out. The assessor was supposed to contact me to asses the damage. Trouble started here. I contacted the insurance office numerous times over months, and I was given multiple excuses, or my calls were put on hold. I even battled to get a schedule out of them. They also got unfriendly and off-putting. Eventually I just gave up and cancelled my assurance with them.

I reported them to the Ombudsman, but have not received any feedback.

Lack of Due Diligence

MESSAGE FROM Mercury Insurance
Multiple emails.

If you want good service, stay clear!

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