Occurred: 2015-09-27; Posted: 2016-04-22

WHY I FEEL CHEATED
My credit card is frozen and I have a credit balance on it. I am trying to transfer the credit balance to my account, which is not allowed, but if I transfer money to my card it happily receives it. A system that helps the bank to take money from customers but denies the customers their own money back.

GRIEVANCES
Illegal Acts
Financial Losses
Misrepresentation

RESPONSE/ MESSAGE FROM Samba Bank
We regret to inform you that your request number CAS-XXXX-XXXXX can not be executed. Have a nice day

MORE INFO ABOUT THE SOURCE
Website:www.samba.com
Email:
Reference:

ADVICE FROM Magnet
Find an expatriate friendly bank elsewhere





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