Occurred: 2017-05-20; Posted: 2017-05-21

Healthcare in Saudi Arabia
My company forces me to go to this hospital only. If I go to some other hospital my insurance will not cover the expenses. The hospital is a chaos. No place to park. The staff is rude at the reception. Hospital is being run as a money making machine. The website of the hospital is so slow that its hard to perform any online functions. It keeps crashing and showing errors. Since the website uses SMS based authentication, getting back on the site is a painstaking process, it crashes again and again.

My wife wanted to see a gynecologist. It took us a dozen attempts to reach the page where we could select a doctor. Turns out none of the doctors shown in the boastful list were available. Booking an appointment either results in "no appointments available" message, or a system crash. How can no appointments be available unless the doctors don't exist. Then the available appointments with some doctors are a month away. In a conservative society like Saudi Arabia, more than half of the gynecologists are male doctors.

We started looking for other options on doctoruna.com/en and booked an appointment via phone at lower scale Jeddah National Hospital at Macarona Street, and found it very organised and welcoming. Of course we paid from our own pocket, but the payments were less than half of what we would have paid at DSFH. (less)

GRIEVANCES
Marketing Lies
Lack of Due Diligence
Indifference

RESPONSE/ MESSAGE FROM Dr Soliman Fakeeh Hospital
This site can’t be reached

h-connect.drfakeehhospital.com took too long to respond.
Search Google for connect dr fakeeh hospital EBooking Login
ERR_CONNECTION_TIMED_OUT

MORE INFO ABOUT THE SOURCE
Website:http://h-connect.drfakeehhospital.com/EBooking/Login.xhtml
Email:patrel@fakeeh.care
Reference:

ADVICE FROM Anonymous
Dont get sick in the KSA.





COMMENTS (4)

fcadmin  |  2017-05-21
Many hospitals have adopted a policy of charging "whatever they can get away with", knowing that the vast majority of the public will never challenge the medical bills, especially when the insurance is going to pay the bills.

fcadmin  |  2017-05-21
Any change in healthcare system will give an excuse to the insurance companies to charge more premiums...

fcadmin  |  2017-05-21
The healthcare policies are mostly written by the insurance companies and pharmaceutical manufacturers.

fcadmin  |  2017-05-21
Medical profession was seen as a "noble" thing. Now the health care industry has become one giant money making scam. It is completely dominated by health insurance companies, pharmaceutical corporations, lawyers and corporate fatcats.