Occurred: 2017-04-04; Posted: 2017-05-09

Poor service
Numerous emails, waiting for weeks to get my car registered, and then I receive an email at close of business that instructs me to pay a large sum of money on the same day. See the attached file *rollseyes*

It was impossible for me to make the payment that day and was almost fined as a consequence.

GRIEVANCES
Lack of Due Diligence
Indifference

RESPONSE/ MESSAGE FROM CIty of Cape Town
I didn't query this; just went to the local municipality to get the registration done and laid a complaint with a local government rep there.

MORE INFO ABOUT THE SOURCE
Website:http://www.capetown.gov.za/
Email:Vehicle.Licence@capetown.gov.za
Reference:SrvReqNo:[9113102577]

ADVICE FROM Anonymous
Don't bother with the City of Cape Town's online vehicle registration service, unless you like unpleasant surprises.





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