Occurred: 2015-12-17; Posted: 2016-04-21

Useless Gold Membership
One fine morning, SAMBA bank on its own decided to upgrade my status to Gold. They did it without asking me or consulting with me. And because they chose to upgrade me, they also chose to cancel my credit card and my ATM card, leaving me without money for the whole weekend. I had to take time off from work, go to the branch next week and withdraw cash for daily expenses. It took the bank almost three weeks to issue me a new ATM card for Gold membership. Furthermore, almost 3 months have passed and the bank has not been able to re-issue a credit card, which is always in the mail when I ask.

GRIEVANCES
Indifference
Lack of Due Diligence
Fraudulent Representation

RESPONSE/ MESSAGE FROM Samba Bank
Sambaphone service says go to branch. The branch says call sambaphone

MORE INFO ABOUT THE SOURCE
Website:www.samba .com
Email:
Reference:

ADVICE FROM ms1sm
Avoid Banking in saudi Arabia





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