Occurred: 2016-04-27; Posted: 2016-04-27

WHY I FEEL CHEATED
Star Alliance boasts of some 28 airlines working in complete harmony, but if you fly with one airline and try to claim points with another airline frequent flyer program, it does not happen automatically, even if you provided all required details while booking. You have to keep emailing the related airlines again and again and again. If I fly with Egypt air and I provide Turkish Airlines loyalty number, then Egypt Air should ensure that my points are added to Turkish Airlines Number. But it does not happen this way....

GRIEVANCES
Fraudulent Representation
Misrepresentation

RESPONSE/ MESSAGE FROM Star Alliance
Received your comments with great concern. Please be advised that to add EGYPTAIR missing miles to another Star Member Carriers Loyalty Programme, you are kindly requested to contact their Customer Service Center.

MORE INFO ABOUT THE SOURCE
Website:www.staralliance.com
Email:
Reference:

ADVICE FROM Anonymous
Join the campaign where Airlines are being asked to provide an option of buying cheaper flights without getting any loyalty points





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